BB JUNKY wants you to be happy with your purchases from our collection. Therefore you have an approval period of 5 business days. Of course, it is allowed to try the clothes on first. If your purchases does not fulfil your expectations, you can return the unused items within 14 days (with all tags and in original packaging). Please fill in our return form which you can find by “How can I exchange/return” below and enclose this in the bag. Bodysuits, face masks, accessories, and swimwear cannot be returned because of hygienic reasons.

Customer understands that the color of the clothing may differ slightly from the photo on the webshop due to lighting, flash, etc.
(De klant is zich er van bewust dat de kleur van de kleding soms iets kan afwijken van de foto in de webshop door belichting, flits etc.)

  • If the purchased product has defects, you must report this via email to (info@bbjunky.com) within 3 days of purchase
  • If you have not received your ordered package, you must report this via email (info@bbjunky.com) within 14 days after purchase

LET OP:
BESTELLINGEN UIT DE PARTY COLLECTIE MOETEN (ALS KLANT GEBRUIK MAAKT VAN DE OPHAALSERVICE IN DE WINKEL) DEZELFDE DAG VAN OPHALEN NOG RETOUR GEBRACHT WORDEN ALS ER IETS NIET GOED MEE IS.

DE PARTY COLLECTIE BESTELD MAG T/M 31 DECEMBER 2020 GERUILD OF GETOURNEERD WORDEN DAARNA NEMEN WE GEEN PARTY COLLECTIE MEER RETOUR!!!
*Party collectie is alle kleding en schoenen met pailletten, velvet, satijn en/of glitters.

NOTE:
ORDERS FROM THE PARTY COLLECTION* MUST BE RETURNED (IF CUSTOMER USES THE PICK UP SERVICE IN STORE) THE SAME DAY OF PICK UP IF SOMETHING IS NOT RIGHT WITH IT. THE PARTY COLLECTION MAY BE ORDERED UNTIL 31 DECEMBER 2020, EXCHANGE OR RETURNED THEN WE WILL NOT TAKE ANY PARTY COLLECTION RETURN !!!
* Party collection is all clothing and shoes with sequins, velvet, satin and/or glitter.

Returns are only allowed through this:

RETURN FORM click here to download

On this form you can specify which item(s) you wish to return. You need to enclose this form with the package that you are returning.

Please do not post the package through the post box without obtaining a certificate of posting. Keep your certificate of postage safe as you will need this as your proof of return. The costs for returning an item are for the one who returns the product.

We will send you a confirmation by e-mail after we processed your return which we will do as soon as possible. We will repay the amount if the items are in good condition and you returned the item(s) within the specified period. This may take up to a maximum of 10 working days. Please be aware that all shipping costs are for the customer. We offer free shipping if you order €150 or more. If you return a part of your order and your total amount will come below the €150, we will recharge the shipping costs with the refund of the return amount.

  • Of course, it is allowed to try the items first on. But they can’t be washed or worn. (except for swimwear and accessories, they can not be returned)
  • We may charge a fee for returned products with a strong odor of smoke or food.
  • Articles should be send to us in good condition.
  • Articles in the sale can be returned, but we don’t pay the amount of money back.
  • Accessoires, including sunglasses and jewellery, can not be returned
  • All shippingcost are for the buyer
  • Stock and prices of the store and webshop may differ.
  • Customer understands that the color of the clothing may differ slightly from the photo on the webshop due to lighting, flash, etc.
    (De klant is zich er van bewust dat de kleur van de kleding soms iets kan afwijken van de foto in de webshop door belichting, flits etc.)
  • When you have ordered or bought an item in the store and it later comes on sale, unfortunately we can no longer settle the discount retroactively.